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No-pressure new car sales are yours at Courtesy Ford of Brooklyn

By Cornelius Nunev


Typically, when individuals think about buying a new car at a dealership, they often think of unpleasant ordeals with pushy salesmen. Yet there are automotive car dealerships in this great country that have transformed the high-pressure game. Courtesy Ford of Brooklyn, Connecticut, is a great example. Its sales and leasing employees have regularly received top ratings for quality of customer support; quality of work; friendliness; price; and overall new and used car sales and lease experience from the most significant group of all: its consumers.

Employees every little thing you could ask for

In order to help customers find the best dealership, Dealer Rater launched in 2002. It is a website with a ton of customer reviews, and they are all legitimate. The site makes sure to put all reviews through a lengthy process to get rid of all fake reviews. There are a lot of employees at Courtesy Ford in Brooklyn that got optimistic reviews on the website.

Good reports on David Mahon advisor

Sales and leasing advisor David Mahon of Courtesy Ford of Brooklyn has received much acclaim for his customer support skill, friendliness and product knowledge. One customer who gave Mr. Mahon top ratings on Dealer Rater was looking for a very specific model Ford with a very specific set of options. Even though the customer's request ultimately ruled out all current Ford models available, Mahon was able to help the customer find a comparable model with almost the exact same options at a reasonable price. Throughout, the consumer never felt pushed. On the contrary, they were more than pleased with the experience, and exclaimed that the immaculate facilities at Courtesy Ford would be the first place they'd turn when they need automobile service.

There was another customer who commented on David Mahon at Courtesy Ford of Brooklyn. He explained that he would certainly recommend Courtesy Ford after his good experience. Evidently, the consumer had no idea what he wanted when he showed up at the store, but he did have a set of needs. Mahon worked perfectly and patiently to help the consumer choose out an automobile that worked for him.

Good manager

On another occasion, a Dealer Rater user had the chance to work with Courtesy Ford of Brooklyn Manager Michelle Lamotte. This customer was looking for a brand new car, and had the chance to work with both Lamotte and Mahon. The consumer had many questions, all of which Lamotte was able to address thoroughly and courteously in a timely fashion. By the time the customer was done at Courtesy Ford, they drove away in a fully registered, immaculate used SUV.

"They do it all," said the customer of the Courtesy Ford of Brooklyn experience.

Chelsea Ketchen for you

One customer worked with Chelsea Ketchen at Courtesy Ford. The consumer was pretty excited to find somebody who was not the typical sales person. The consumer did not feel pushed and felt like Ketchen had more knowledge than the average salesperson would have about the automobiles. Despite getting burned by a Ford Fusion with motor failure in the past, the consumer came back for another Ford, and Ketchen made it easy to buy something brand new.

John Mesawich, Sales and Leasing Consultant

One couple went to Courtesy Ford of Brooklyn looking for quality in finding a new car. The couple said they recommend John Mesawich to all their friends and family now because he was friendly and expert, and he helped them find a brand new Ford that worked perfectly for them. He made finding a new car very easy.

Get some help from David Williams

After shopping at three different Brooklyn, Conn.-area Ford dealerships, one customer gave Courtesy Ford a try, and they were thankful they did. General Sales Manager David Williams and Mesawich were able to help the consumer find the Ford automobile they desired, then hold it until pending insurance money from a previous accident came through. Throughout, Williams fascinated the consumer with his honesty, lack of high-pressure sales tactics and the ability to offer the best price in the region on a brand new Ford Focus.




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